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FAQs

Here you'll find answers to common questions our clients ask. Start by selecting one of the links below. If you don’t see what you need – call or contact us online.

  1. What kind of work does LIPS Printing Service do?

    Copy Services - Our digital printers can produce copies quickly and efficiently whether you provide hard copy or bring in digital files.

    Printing Services - Our store has the capability to meet your needs whether it's digital printing, one-color to full-color printing, small to large printing amounts, we can offer a solution that will be just right for you.

    Finishing Services - We can cut, perforate, score, number, fold, collate, saddle stitch, bind, and just about any other bindery process you could ever need.

    Design Services - We utilize the latest design technology available in order to offer a full range of design services. If you need artwork produced, we can work from the files you provide or design your brochure from scratch.

  2. What software does your design staff use?

    Our design staff utilizes a wide array of state-of-the-art software for designing as we have the Adobe Creative Cloud. The programs in Adobe Creative Cloud that we most commonly use are InDesign, Photoshop, Illustrator and Acrobat. We also have access to Microsoft Office programs that include Publisher, Word, PowerPoint, and Excel.

  3. How do I go about getting an estimate from you?

    Well, since you are here, we would suggest you use our online estimate request form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote, give us a call and talk with one of our customer service representatives at 308.234.2319.

  4. Tips on how to save your design files to send to us?

    The best way to send us your file is to create a PDF with the program you designed your artwork in. However, you can also send us your InDesign, Photoshop, Illustrator files. Just make sure you either package your file/s or send us all the fonts and images you used to set up your artwork.

  5. What file format should I use when submitting my artwork online for printing?

    PDF is the most common and preferred file format for submitting digital documents. With the installation of a PDF print driver on your computer, virtually any program can generate a PDF file suitable for printing. Both commercial and free PDF print drivers are available online for download from different sources.

  6. At what resolution should I save my photos and graphics?

    Resolution should be set to high resolution or 300 dpi. Please do not send or use pictures and graphics pulled from the internet as these are often low resolution or typically 72 dpi. Please, avoid these pictures and graphics as they will appear pixilated and blocky once printed.

  7. Why do you need bleeds and crop marks?

    Bleeds are used when an image, text or color blocks go to the edge of the document and the image, text or color blocks should typically extend 0.125” past the edge of the document. The reason we need bleeds is that most printers can't print to the edge of the paper. So to fix this we print on oversized sheets and then cut down your artwork to your required size using the crop marks. Crop marks are the lines that we use to align the cutting blade so we can cut down artworks to the size that is requested.

  8. How long does it take for you to complete my order?

    Turn around time for any job--other than a copy job--is generally one week or less. However, different jobs require different production times due to ink colors, paper stock, and many other uncontrollable variables. If you need a job in a rush, let us know and we'll work it out.

  9. What is a "proof"?

    A proof is a way of ensuring that we have set up your artwork accurately and that everything is positioned according to your requirements. We use extreme care in preparing your artwork for you. However, it is important that you take the responsibility to carefully examine each proof as the final artwork is up to your approval. We are not responsible for errors in any printed piece if it is produced is approved by you, the customer.

  10. Why do the printed colors look different from the colors on my screen?

    Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model. Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest color that will match. Programs like Adobe Photoshop will allow you to choose which color will be replaced. Others may not.

    This is the reason we ask that you save your pictures and graphics as CMYK rather than RGB as they may look different or do not print properly. If you are unable to save your image in CYMK mode, please let us know.

  11. What is the Pantone Matching System?

    The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process on LIPS Printing presses.

  12. Is white considered a printing color?

    Not typically. Because white is the default color of paper, it is simply recognized as the absence of any ink. However, if you want a type or graphic to be printed in white, we can do a reverse flood which is where we flood white paper with whatever color you want and leave the type or graphic in white.

  13. What is variable data printing?

    Variable data printing is technology for printing documents so that each piece is personalized to the specific recipient. At the most basic level, this means personalizing a name and address. But for real impact, many projects include unique graphics and content that speaks directly to the recipient.

  14. What do I need to provide for variable data projects?

    We work with many types of data files, but CSV files are the safest bet. These are data files that have commas separating each field, and returns separating each line of data. To save time and hassle, make sure your data is properly formatted with each piece of data in separate fields.

    Complex projects may require other files, like image files or additional data files. If you are unsure of what may be required for a particular variable project, give us a call for a free consultation.

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